Policies

Read the policy report

What each part of a health policy report means, and how to use it with a customer.

The top of the report

Tags: days left until renewal, the status, and the type of policy.
The customer, the insurer and the plan name. Press the pencil to correct the plan name.
Score: out of 100, with a label such as Needs action.
Share Report creates a link for the customer. See Share with customers.
Download Report saves the report to print or send.
The verdict in red or green, and one plain sentence on what matters most about this policy.

Audit Score: the policy's score out of 100, with a label such as Under-covered.
Under the score: how the cover compares with the minimum recommended for the person's age and city.
What Could Cost You at Claim Time breaks the score into four parts: rules that cut the payout, money paid from the customer's pocket, gaps in the cover, and cover that is too low. Press a row to see which clauses caused it.
Effective Cover: what the policy really pays for one serious hospital stay.

One serious admission, today: what a big hospital bill costs now, and how much of it the policy covers.
The same admission in 5 years: the same bill after medical costs rise.
What actually works: the good parts of the policy, like a no-claim bonus.
Where it may cost you: the clauses that take money from the customer at claim time, like a co-payment, with the rupee amount.